Chongqing Taxpayer Satisfaction Ranks Fourth in China, an All-Time High

Chongqing - On January 16, the tax service held a press conference in Chongqing. According to data at the meeting, in the national taxpayer satisfaction survey of provincial tax authorities in 2019, Chongqing's taxpayer satisfaction ranks fourth in China, among which the score of the single indicator of Solve Problems at Once ranks first.

On January 16, a press conference about Chongqing customer satisfaction and taxation was held.

Zhou Lianggang, the deputy director of Chongqing Municipal Tax Service, State Taxation Administration, said, “The annual work plan for optimizing the tax business environment was issued in 2019, focusing on the tax-related part of the Chongqing business environment assessment index system and benchmarking advanced international standards.”

In the beginning this year, the Chongqing Municipal Tax Service, State Taxation Administration, the People’s Bank of China Chongqing Operations Office, and State Administration of Foreign Exchange Chongqing Office jointly launched new service measures for the development of an open economy. Chongqing enterprises can pay foreign exchange directly in commercial banks without arriving at the tax office. The tax administration launched an electronic payment tax filing so that the company only needs to fill in the relevant information online to complete electronic filing. After that, the company can use the case number generated by the online tax administration of Chongqing to pay foreign exchange at the branch.

The Import and Export Tax Management Section of the Beibei District Taxation Bureau organized young business cadres to conduct policy promotion and guidance to enterprises.

Yuxin’ou (Chongqing) Logistics Co., Ltd. experienced the convenience brought by this new change. The company has a lot of cross-border business, involving many countries and regions along the Belt and Road, such as Kazakhstan and Russia. In addition, it handled 329 foreign service payment projects just in 2019. "Because of the heavy business volume, foreign exchange payment occupies our more time and personnel costs. After the new function is launched, each foreign exchange payment has an electronic profile, which is both accurate and convenient," said Gao Dong, CFO of Yuxin’ou (Chongqing) Logistics Co., Ltd.

Tax staff of the Third Taxation Branch of the Chongqing Municipal Tax Service, State Taxation Administration visited Yuxin’ou (Chongqing) Logistics Co., Ltd to discuss tax issues

The Chongqing Municipal Tax Service, State Taxation Administration is always striving to help to optimize the business environment no matter for the domestic or overseas, such as import tax and export tax rebate. For the next step, the Chongqing Municipal Tax Service, State Taxation Administration is going to detailed some service and policies in terms of continuous management.