The Second Affiliated Hospital of Chongqing Medical University, formerly known as Kuanren Hospital in Chongqing, is a centuries-old hospital founded in 1892. After more than 100 years of development, the hospital has gradually formed the philosophy of “Care, Devotion, and Innovation” and is a national Class A tertiary hospital integrating clinical care, teaching, scientific research, and preventive health care. The hospital has two campuses (Yuzhong campus and Jiangnan campus), with 2,580 fixed beds and a maximum capacity of 3,500 beds.
How to Make an Appointment
There are six ways to make an appointment in the hospital, and you may choose any to make an appointment.
I. WeChat Appointment: Follow and enter into the WeChat Official Account (ID: sahcqmu) of SAHCQMU, or type in the Chinese characters (重医附二院) for “Second Affiliated Hospital of Chongqing Medical University” to make an appointment.
II. Website Appointment: Open the official website of the SAHCQMU at http://www.sahcqmu.com, click on “Medical Services” section at the top of the web page, and click on the “Make an Appointment” at the lower left corner to make an appointment;
III. Telephone Appointment:
1. +86 023-12320, 09:00-18:00 (Workdays);
2. +86 023-116114, 08:00-12:00 and 14:00-17:00 (Workdays);
3. Yuzhong Campus: +86 023-6369 3233, 08:00-12:00 and 14:00-17:30 (Workdays);
4. Jiangnan Campus: +86 023-6288 7106, 08:00-12:00 and 14:00-17:30 (Workdays);
IV. On-Site Appointment:
1. Registration Window for Outpatient: 08:00-12:00 and 14:00-17:30 (Workdays);
2. Self-Service Machines on each floor and ward;
3. Service Center at Outpatient: 08:00-12:00 and 14:00-17:30 (Workdays);
V. Consultation Room Appointment: When a patient visits a doctor, the doctor at the outpatient doctor workstation can make an appointment for the next follow-up visit.
VI. Follow-up Appointment After Discharge: Upon discharge, the inpatient doctor can make an appointment for the follow-up visits after discharge at the resident workstation.
Patients can make an appointment at the WeChat Official Account of the “SAHCQMU” for the same day from 06:00 to 16:00; Online payment must be completed before the registration takes effect. Medical insurance settlement is not applicable to the online payment of examination fees, which can only be paid at patients’ own expense. Upon arrival at the hospital, patients can visit the doctor directly, instead of obtaining the registration card first. If there is a need for fee refund, please proceed to the offline payment window at the chosen hospital campus before 17:00 on the same day.
Notes for Patient
Important Information for Making an Appointment:
1. When making an appointment for outpatient, please pay attention to the campus where you are going to see the doctor as there are Yuzhong Campus and Jiangnan Campus.
2. There are different timeslots for patients to make the appointment on general out-patient or specialist clinics. Patients can choose the doctor and visit time according to their individual needs. All appointments are available. Outpatient appointment on weekdays can be made one month in advance and the appointment on weekends or holidays can be made one day in advance.
3. The real name and real ID number (valid ID card, etc.) must be used for the appointment. If incorrect information is provided, the on-site registration will not be successful. The responsibility arising therefrom shall be borne by the patient.
4. Please provide the correct phone number in order to receive related information.
5. Please come to the hospital about 15 minutes in advance of the appointed time to get registration. The appointment order is generated when the appointment is made. Then please go to the consultation room suggested on the registration card and follow the appointment order.
6. The appointment can be canceled at least 1 day before the visit. However, the appointment cannot be canceled on the same day when it is made. If you have signed up at the WeChat account of the Second Affiliated Hospital of Chongqing Medical University, the appointment can be canceled on WeChat, no matter in which way it is made. Online appointment can be canceled on jkwin.com.cn. For any questions about the cancellation, please call +86 4008-990-120. Telephone appointment can be canceled by dialing the same phone number where the appointment is made. Patients can call +86 023-6369 3233 (Yuzhong Campus) or +86 023-6288 7106 (Jiangnan Campus) to cancel the on-site appointment, consultation room appointment, and follow-up appointment after discharge.
7. If the registration card is not taken within 30 minutes of the appointed time, the system will regard it as a failure to comply with the appointment protocol. After three such incidents, the system will suspend the appointment-making for half a year. For those who make appointments for improper purposes (arbitrary appointments or reselling specialist appointments), they will be disqualified from making appointments and those who violate relevant laws and regulations will be transferred to judicial authority.
Important Information for Outpatient Visits:
1. Operating Hours for Outpatient Department: 8:00-12:00 / 14:00-17:30. Emergency Service is available 24 hours a day.
2. Registration Windows for Outpatient are available during 7:00-17:00. Self-Service Machines are available 24 hours a day. Registration Windows for Emergency are available 24 hours a day.
3. Identity documents are needed for outpatient visits, such as medical insurance card, ID card, residence booklet, passport, Hong Kong SAR or Macao SAR travel pass, and military officer card. Please also bring relevant examination reports, if any.
4. Patients can register and take the registration card at Registration Windows or on Self-Service Machines on any floor with their medical insurance cards or ID cards. Patients without corresponding certificates can fill in the Registration Form for Outpatient Visits by Patients without Medical Insurance at the Information Desk on the first floor of the Outpatient Department, and proceed to the Registration Windows to register and take the registration card.
5. Patients are requested to visit a doctor at the location suggested on the registration document and they will also receive the location on the WeChat Official Account of SAHCQMU.
6. Payments can be made on Self-Service Machines or at Service Windows. Payments via medical insurance cards, bank cards, WeChat Pay, or Alipay are available on Self-Service Machines. Payments via medical insurance cards, bank cards, WeChat Pay, Alipay, or cash payment are accepted at Service Windows.
7. After payment, proceed to the corresponding department at the location specified on the payment documents or WeChat Official Account to take examinations and/or tests. Then, obtain report(s) on the Self-Service Report Machines or at the Service Window at the time specified on your report receipt.
8. After obtaining your test report(s), proceed to an outpatient guide at the triage desk to arrange the follow-up visit, and visit your doctor in turn.
9. Outpatients get medicines at the corresponding windows of the Outpatient Pharmacy specified on the payment documents. Patients to be hospitalized need to finish the admission procedures at the Admission Service Center with the Certificate for Hospitalization issued by the doctor.
Contact Information
Yuzhong Campus:
Address of Yuzhong Campus: No. 74, Linjiang Road, Yuzhong District, Chongqing
Outpatient Office: +86 023-6369 3379 (Working Hours)
Medical Guide: +86 023-6369 3138 (Working Hours)
Emergency Department: +86 023-6369 3003 (24 Hours)
Hospital Administration Office: +86 023-6383 2133 (Working Hours)
Chief Duty Room: +86 023-6369 3024 (Out-of-Hours and Vacations)
Jiangnan Campus:
Address of Jiangnan Campus: No. 288, Tianwen Avenue, Chayuan, Nan’an District, Chongqing
Outpatient Office: +86 023-6288 7282 (Working Hours)
Medical Guide: +86 023-6288 7101 (Working Hours)
Emergency Department: +86 023-6288 7109 (24 Hours)
Hospital Administration Office: +86 023-6288 7133 (Working Hours)
Chief Duty Room: +86 023-6288 7024 (Out-of-Hours and Vacations)
(The information is sourced from the official website of the Second Affiliated Hospital of Chongqing Medical University, and the English version is accessible at https://en.sahcqmu.com/)